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2020 Changed the Rules: Client Services in the Changing Work Environment

2020 CHANGED THE RULES: CLIENT SERVICES IN THE CHANGING WORK ENVIRONMENT

Cost Free
Presentation Length 1.0 hour

Recorded DateMay 21, 2020
CPE:Not available
(archived webinars do not offer CPE credits)
Course LevelBasic
Course Description

This isn’t your old school technical course- think, strategy. The relationship between the business owner and CPA is changing. Progress, transformation, and massive strides being made in technology have allowed CPAs to refocus their time from traditional bookkeeping/maintenance work to higher-level advisory and wealth management, which ultimately increases the value provided to clients. As a result, client relationships are changing as well. With the changes in the process around SBA loans, tax credits, and PPP loans, having an efficient future-ready firm is the only option.

So how can you continue to differentiate your offering and ensure your clients’ success? During our presentation, we’ll be focusing on how to advise your clients on overall business strategy and innovating beyond the scope of standalone accounting.
 
Learning Objectives:


  • How industry experts are approaching the new (and unfamiliar) client services landscape

  • How to reframe your business mentality and think like a startup

  • How to utilize solutions built for virtual efficiency

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PLEASE NOTE: ARCHIVED WEBINARS DO NOT QUALIFY FOR CPE
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Jody Padar

The Radical CPA
Founder and Author
[email protected]
(847) 463-1967

Radical cpa

Jody Padar, CPA, is a leading voice of transformation in the accounting profession. Known as The Radical CPA, she pioneered the cloud firm model and has been recognized on Accounting Today’s Top 100 Most Influential People list for over a decade. A three-time author and sought-after advisor, Jody has helped firms modernize through digital transformation, with leadership roles spanning traditional firms, cloud-based practices, and high-growth startups including Botkeeper and April.

Today, Jody is driving the next evolution of the profession through AI-X—an AI-powered firm model that integrates real-time leadership coaching, advisory innovation, and scalable growth strategies. Through AI-X, she is equipping CPA firms to lead confidently in the age of artificial intelligence, transforming how they operate, deliver value, and evolve.

To connect with Jody and explore the future of accounting, follow her on Linkedin, X, Instagram, and Facebook—or visit www.Radical.CPA.

About Our Sponsor

Gustologo
Gusto serves 200,000+ small businesses and 7,000+ accounting firms nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places.

Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work.